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Title – The Pros and Cons of Wells Fargo Merchant Services: A Review
When it comes to choosing merchant services, you have lots of options. But which one is right for your business? In this article, we’ll cover Wells Fargo Merchant Services and explain how it works and why you may or may not want to use it.
Pros
The Pros
- Good rates, fees and customer service. Wells Fargo offers competitive rates for processing credit card transactions, with no annual fee to pay. The company also provides 24/7 customer support that’s available by phone or online chat–a huge plus for small businesses that may not have a dedicated IT team on staff.
- Wells Fargo is big enough to serve large businesses but small enough to provide personal attention when you need it most (like when you make a mistake). When I opened my merchant account with Wells Fargo several years ago, I was able to walk into one of their retail locations in person and talk directly with someone who knew exactly what she was doing when helping me set up my account online or over the phone–and she didn’t treat me like an insignificant customer just because I had less than $10 million in annual sales volume!
Cons
While Wells Fargo Merchant Services has a lot to offer, there are some drawbacks.
- High fees: One of the biggest negatives is that you’ll pay higher fees than with other processors due to the fact that you’re using a bank-owned service instead of one that’s independent. According to Bankrate, these rates can be as much as 2% higher than those charged by more traditional companies like Square or Stripe.
- Limited payment options: Another downside is that Wells Fargo Merchant Services only supports credit cards and checks–no debit card payments allowed! This might be problematic if your business deals primarily in cash transactions (e.g., restaurants).
- Poor customer service: On top of high fees and limited payment methods, many customers have complained about receiving poor customer service from Wells Fargo Merchant Services representatives when trying to deal with billing issues or technical problems related to their account setup process..
In Summary
In summary, Wells Fargo Merchant Services is a great option for businesses that want to accept credit cards as payment. It has many features that make it easy and convenient for customers to pay with their cards, including:
- A free online portal where you can view your transaction history in real time.
- An app that allows you to check out on mobile devices.
- 24/7 customer support via phone or email.
Wells Fargo Merchant Services has some great features, but it may not be your best option.
Wells Fargo Merchant Services has some great features, but it may not be your best option.
Wells Fargo Merchant Services is a good option for businesses that are just starting out. The service is easy to use, and it can help you get started in the world of e-commerce. However, if you’re looking for something more advanced or customizable than what Wells Fargo Merchant Services offers (such as integrated payment gateway technology), this might not be right for you.
Conclusion
Wells Fargo Merchant Services has some great features, but it may not be your best option. If you’re looking for a more comprehensive solution that includes payment processing and more, check out our review of PayPal Here!
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